Ehee, by Evinco Labs
AI support for
a mental health helpline.
We’re building Ehee with MINDCo to support intake and triage, then hand callers to counsellors with the context they need.
Discuss Ehee- 01Incoming call
- 02AI-assisted triage
- 03Handoff to counsellors
- 04Right support, at the right time
What Ehee is for
Helping each call
reach the right support.
Ehee is AI support for a mental health helpline, in development with MINDCo.
A call isn’t the whole job. Someone has to understand what the caller needs, judge how urgent it is, get it to the right counsellor, and keep track of what was already said.
Ehee is the software around that work: intake, AI-assisted triage, prioritisation and routing, counsellor workflows, and the infrastructure that connects them.
The approach
From call to counsellor.
Intended workflow — in development
- 01 / Intake
Understand
the request.Ehee takes in what a caller needs and gives it structure, so the next person starts with something clear rather than a blank page.
- 02 / Handoff
Support
the handoff.Prioritisation and routing point the conversation toward the right counsellor. A person reviews it and responds; Ehee does not replace counsellors or clinical judgment.
- 03 / Continuity
Keep context
connected.Context follows the conversation, so a counsellor isn’t starting from nothing. Continuity is pseudonymous by design, which is not the same as a promise of complete anonymity.
Ehee supports
counsellors.
It does not
replace them.
Counsellors review and respond. Ehee’s job is to make what reaches them clearer and quicker to act on: the routing, the context, the workflow around the conversation.
Ehee is in development with MINDCo. We make no clinical claims for it, and no promise that software will catch every risk.
Where it began
It started at
a hackathon.
We built Ehee at the BML × MINDCo hackathon in 2026, and won.
Evinco Labs is now developing Ehee with MINDCo, across the whole product and not just the AI part of it.
Ehee is still in development. If you work on helpline or support infrastructure, we’d like to hear from you.
Who’s building Ehee